Accessibility Policy

SOPREMA undertakes to make its website accessible to all its customers, including those with disabilities.

In line with this goal, we have taken several steps to improve our website and increase its usability using assistive technology. Our efforts are guided by the Web Content Accessibility Guidelines, Version 2.0, Level AA (WCAG 2.0 AA). Additionally, we will continue to improve our digital properties to provide accessible experiences.

This accessibility statement was issued on April 24, 2023  and applies to the website

Compliance Status

The website of SOPREMA is in partial compliance with WCAG 2.0 AA due to the non-compliances and deviations listed below.

Accessibility Technologies and Tools

Technologies used for the creation of the website:

  • Adobe Commerce platform v. 2.4.5-p1

  • HTML5

  • CSS

  • JavaScript

Web page testing was performed with the following screen readers:

  • NVDA

  • VoiceOver

The following tools were also used during the accessibility assessment:

Items Not Validated

At the launch of this new version of the website of SOPREMA, some elements have not yet been validated and may therefore involve barriers to accessibility. Here are some examples:

  • Downloadable documents (PDF);

  • Adobe Commerce Platform v. 2.4.5-p1 as well as its subsequent versions;

  • Etc.

Non-Compliant Items

Several non-compliances have been identified, some of which are recurring on several pages:

  • Some items native to Magento v. 2.4.5-p 1;

  • Some items lead to keyboard traps;

  • Several links or buttons are not explicit about their destination;

  • Some content is visible on the screen, but not read by the screen reader;

  • The submenus are not keyboard accessible;

  • Contrast between the background colour and the text or images is not sufficient;

  • The user has no control over the carousel;

  • Some images have no description;

  • The opening of a new page is not specified to the user;

  • Animations cannot be controlled by the user;

  • Some language changes are not specified to the user;

  • Title tags are misused for presentation purposes;

  • Some videos do not have an audio description;

  • Images are superimposed in some videos;

  • PDF documents are not accessible;

  • At times, zooming prevents access to information;

  • Some complex images have no relevant text alternatives;

  • Some decorative images are read by the screen reader;

  • Some boxes have no title;

  • Some complex tables do not have a summary;

  • Rows and columns of tables are not related;

  • Source code generated in some places is considered invalid;

  • The structuring of the documents is incorrect;

  • The structuring of some lists is incorrect;

  • The structuring of some citations is incorrect;

  • The Focus function is absent during keyboard navigation;

  • The tab order is not consistent.

Recommended Assistive Technologies and Browsers

Please refer to the list below to ensure the best possible support for the website of SOPREMA, namely with a screen reader. We recommend that you install the latest version of your software in order to benefit from the correction of accessibility bugs:

  • Windows: Use the latest version of Google Chrome or Firefox combined with the latest version of NVDA.

  • MacOS: Use the latest version of Safari or Google Chrome combined with VoiceOver.

  • Android: Use the latest version of Talkback.

  • iOS: Use the latest version of VoiceOver.

Support in Case of a Problem

If you are unable to access any content or service, please contact SOPREMA in order to be directed to an accessible alternative or to obtain the content in another form:

Please do not use this email address for advertising, business inquiries, or any other requests unrelated to digital accessibility.

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